Archives: Tweets
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@CWTAmericas you have contact info now. FTR: your primary traveler interfaces need comprehensive & substantial UX attention, not a quick
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@CWTAmericas okay – but note that you’ve also offered that before, and I’ve heard nothing back. we can try one
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@CWTAmericas okay – but why do i use that now, when none of your systems use this when i interact
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@CWTAmericas what is a traveler id? same as / different from corporate travel id? virtuallythere log-in? carlson wagon lit portal
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@CWTAmericas we have spoken. note: this is a collection of interaction design and UX mistakes – the whole flow needs
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@CWTAmericas then fix the Oracle corporate travel portal home page, and travel reservation creation forms. they’re all essentially unusable.
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@CWTAmericas start with your bit.ly/18lrTJJ log-in, ‘myprofile’, and profile creation forms.
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Can someone (honest) at Comcant disclose real service quality numbers? What’s the average number of service calls before cancellation?
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I’m dubbing them ‘Comcant’ – because they obviously can’t provide Internet service…