Archives: Tweets
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@CGLambdin @inkblurt @jmspool The upside of DT is that it’s often a Trojan horse for injecting learning-centered perspectives into whatever effort it’s introduced to. Understanding humans at root requires learning from / about them.
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@jmspool @inkblurt I knew about the Demming roots – but not the direct professional connection. So often it’s the direct human linkages…
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@inkblurt @jmspool I hear you. I’m at the acceptance stage of the journey – so looking at DT as a space for possible framings, and wondering how it’s most useful. Here as everywhere, everyone’s music / food / methods / religion are at heart the good kind…
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@jmspool @inkblurt While generally familiar with these roots, I haven’t looked at the specifics of Demming’s methods / approaches, so have to ask if / how people were present in the statistics / sources used.
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@jmspool @inkblurt Knew that – but thanks for clarifying. To be more specific, I’m not aware of 6 sigma requiring / including direct customer (people) participation. Most incarnations of DT I’ve encountered make some kind of nod to direct voice of customers – even if it’s just window dressing.
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@jmspool @inkblurt Under-explored in the discussions around design canon that I’ve encountered to date is the notion that canon can (should) include things that are not solely current / endorsed / used / celebrated.
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@inkblurt @CGLambdin @jmspool Not bad: strong on framing as a central axis. Not sure about the learning styles to Meyers Briggs pivot at the end, but it could be a lot worse.
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@ifenn @jmspool @inkblurt twitter.com/mauvyrusset/st…
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@jmspool @inkblurt I don’t have direct experience operationalizing six sigma or voice of quality, but don’t take them as directly human / people centered (?). Customer centricity’s reinvigorated moment makes me think it’s really one prime attractor in a recurring cycle like centralize / centralize.
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@jmspool @inkblurt Picking this up again: it feels like the last instance of a human-centered paradigm to be similarly broadly recognized and have this scale of ‘pull’ from non-originating audiences was usability.