@peterme @tomcoates *Puts on my devil’s advocate / for the purposes of argument hat* This is a broad parallel, but bear with me: isn’t a major area of effort in your consulting practice ‘fixing’ orgs? In a fairly hands on fashion? (By helping them to be human-centered…?)
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@peterme @tomcoates In other words, @cityofsound may be on to something in terms of inevitable behaviors / motivations…