Archives: Tweets
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RT @m_clem: Few have the courage of A.C. Grayling, the great philosopher of @NewCollegeH, to say this. http://t.co/Aloqv7CmEu http://t.co/i…
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@praveenkvma prob not customer volume; only 1 staff to respond: ergo spend less on in-store queue system w/ wait display, more on human reps
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the new customer experience: lots of tech at the ATT store lets me know how long I’m waiting – they should just have more people on staff…
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RT @semanticwill: TIL Vampires and Agile coaches need to be invited across the threshold so that they may feed on the blood of their victim…
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@BryanFromBoston screw emoji – en.m.wikipedia.org/wiki/ASCII_art R U L E Z !
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@monavernon just add a ‘print poster size’ button for album covers in the iTunes Store: you’ve got en.m.wikipedia.org/wiki/Camelot_M… to a T…
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@BryanFromBoston we’d have had the same convo over dialup bbs in 1990. only effective difference: I’m eating better chips while I complain
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Machine learning, cloud computing, fiber broadband, tablets: we need an amazing technology stack to recreate the 90s video store experience